What services do you offer?
We offer a wide range of services including regular maintenance, oil changes, brake repairs, engine diagnostics, tire services, battery replacements, and more.
What are your operating hours?
Our workshop is open from Monday to Friday, 9:30 AM to 6:00 PM, and Saturday from 9:30 AM to 5:00 PM. We are closed on Sundays and public holidays.
Do I need to make an appointment?
While we accept walk-ins, we recommend making an appointment to ensure that you receive prompt service without long wait times.
How can I make an appointment?
You can make an appointment through the Team Auto App, calling us at +65 8129 9997 or via our WhatsApp Business account.
What should I bring to my appointment?
Please bring your vehicle, any relevant documents such as service history or warranty information, and a list of any specific issues or concerns you have about your car.
Is there a warranty provided for your services?
Yes, we provide a 6-month warranty on spare parts. Additionally, we offer up to a 10-year engine protection plan with the first servicing package and rectification completed at Team Auto. For more details, please check with our staff.
Can I get an estimate before the work is done?
Absolutely. We provide detailed estimates before starting any work on your vehicle. This ensures there are no surprises, and you can make an informed decision.
Do you offer roadside assistance?
Yes, we provide roadside assistance services 24/7. If you need help, please call our emergency number at +65 8799 9993.
Am I able to do return/refund?
We do not offer returns or refunds. However, if the item is faulty, we will provide a one-to-one exchange.
What payment methods do you accept?
We accept cash, credit/debit cards, and mobile payments. Please let us know if you have any specific payment preferences.
What should I do if my check engine light comes on?
If your check engine light comes on, it’s best to schedule an appointment as soon as possible. Our technicians will diagnose the issue and recommend the necessary repairs.
How often should I get my oil changed?
The frequency of oil changes depends on your vehicle's make, model, and driving conditions. Generally, it’s recommended every 8,000 to 10,000 kilometers, but please refer to your owner’s manual or consult with our technicians.
Do you offer pre-inspection checks?
Yes, we offer comprehensive vehicle inspections to ensure your car is in top condition and to catch any potential issues early.
What is your cancellation policy?
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
Do you offer any discounts or promotions?
We frequently offer special promotions and discounts. Check our website's Promotions page or follow us on social media for the latest deals.
What if I’m not sure what is wrong with my car?
You may schedule an appointment to perform a quick diagnostic scan of your vehicle to determine what is wrong with it.